Payment Policy

Payment Methods

Hartley Pets accepts the following payment methods:

Visa, Mastercard, American Express, Maestro, Apple Pay, Google Pay, Shop Pay, Bank Transfer (where agreed), Approved Finance Options (where available)

All payments are processed securely through our authorised payment providers. We do not store or have access to your full payment card details.

Payment Terms

Payment is required before the dispatch of your item(s).

Pricing & Currency

All prices displayed on our website are shown in Pounds Sterling (GBP £) and include VAT where applicable.

Payment Verification

To protect our customers and prevent fraudulent transactions, Hartley Pets reserves the right to carry out payment verification checks before accepting and processing an order. Additional identification or proof of payment may be requested where necessary.

Secure Transactions

Our website uses SSL encryption and industry-standard security measures to protect customer information and payment transactions.

Contact Information

Hartley Pets

Email: hello@hartleypets.co.uk

Order Helpline: 020 376 97202

Registered Address: 9 Harden Road, Lydd, Romney Marsh, TN29 9LT, UK

Website: www.hartleypets.co.uk

If you have any questions regarding payment methods or payment terms, please Contact Us here before placing an order.